Can my order be delivered internationally?
We are authorized to ship to Canada and Mexico. Please contact our international sales rep or call +1.877.953.5656 with your shipping address and we will be glad to estimate shipping charges prior to purchase.
We accept the following methods of payment for international orders:
Visa
MasterCard
American Express
Wire transfer (+$35 USD fee)
Checks (USD)
Once I've placed my order, when can I expect my card to be charged?
Clarkson Lighting will charge your credit card when your product leaves our U.S. shipping facility. If your order consists of multiple items, it may ship out in separate packages. In this case, you can expect to see multiple transactions as you are charged when each shipment leaves our facility.
Are there any additional costs that will be due upon receipt of my order?
Once shipping is estimated, you will be billed duties and taxes separately and directly from the courier.
What are my international shipping options?
FedEx Ground is our primary method of shipping; however, you may use your own courier for transit. Should you have a preferred freight forwarder or consolidator, please notify us of their U.S. address. We do not charge for standard shipping within the continental U.S. We will be glad to provide the package dimensions so, that you can get additional quotes, if you wish.
Can I expedite my shipping?
We will be glad to provide an estimate for expedited shipping charges including transit times.
How much duty and taxes are charged on international orders?
Duty (or customs tariffs) is set by the destination country's customs authorities and is based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by each country. Value Added Tax (VAT) rates are set by the destination country. You can contact your country’s local customs department to estimate these fees.
Who should I contact if I have questions regarding my order?
Please contact us at customerservice@clarksonlighting.com or +1.877.953.5656 and we will be happy to assist you with any questions regarding your international order.